Your business phone, set up in 15 minutes.
A professional phone system that greets your callers, routes them to the right place, and never sends a customer to voicemail by accident. No hardware to configure. No contracts. No tech skills required.
Most phone systems were built for big companies.
Not for the restaurant owner who's also the head chef. Not for the salon that's fully booked. Not for you.
You're missing calls
Every missed call is a missed reservation, a lost order, or a customer who just dialed your competitor instead.
The tools weren't built for you
Enterprise VoIP needs an IT person. Developer tools need code. Neither was designed for a five-person shop.
You're paying too much
The big players charge $30+/user/month on multi-year contracts — $300+/month for features you'll never touch.
What that looks like with RetailPhone.
Same problems, handled. Every one of these is something you set up yourself in minutes — and change anytime, without calling support.
Every caller gets answered
A friendly greeting picks up on the first ring and points callers exactly where they need to go — hours, directions, or a real person — so nobody hangs up frustrated.
Greetings · MenusYou read voicemails instead of replaying them
Messages arrive transcribed, so you can scan them between customers and call back the ones that matter — without holding a phone to your ear mid-rush.
Visual voicemailYou change your hours in 30 seconds
Closing early for a holiday? Running a special? Type the new script, pick a voice, hit save. It's live on your line before you put the phone down.
PhrasesYou sound like an established business
A local number, a polished greeting, and clean call routing — the kind of first impression that usually takes an office manager and a five-figure phone system.
Local numbers · RoutingChange what your callers hear in seconds — not a recording studio.
Forget re-recording your whole greeting because the special changed. With Phrases, you just type what you want callers to hear and pick from 100+ natural AI voices. Preview it, save it, done.
Need to update your holiday hours at 9pm from your couch? Pull up the phrase, edit one line, hit save — and it's live on your phone system moments later.
- 1Type your script. “We're open 7 to 3, Tuesday through Sunday.”
- 2Pick a voice you love from hundreds — warm, professional, energetic.
- 3Save. Your update goes live across your menus instantly.
Read your messages. Don't replay them.
Every voicemail lands transcribed and timestamped, so you can triage at a glance and call back what actually matters — no more scribbling numbers off a robotic playback.
- Full transcripts of every message
- Email notifications you can switch on or off
- Listen, read, and reply on your schedule
Keep your number. Or grab a better one.
Already have a number your customers know? Port it over with our guided workflow. Starting fresh? Search any US state — even find a number with a word or phrase in it — and claim it on the spot.
- Local numbers in every US state
- Search for memorable, word-based numbers
- Reserve a block of sequential numbers for future locations
- Port your existing number — guided, start to finish
Plug in the phone. It already works.
Buy a Grandstream desk phone from our partner and it auto-configures itself the moment it connects to your internet — no SIP settings, no manuals, no IT visit. Prefer an app? Use a softphone on the devices you already own.
- Auto-provisioned Grandstream phones — truly plug-and-play
- Softphone apps for phones and computers you already have
- Works with a wide range of existing IP phones
- Route to any line from a number or a menu (“Press 0…”)
Guide callers to what they want — automatically.
Greet callers, then give them simple options: press 1 for hours, 2 for reservations, 0 to reach a person. Each choice plays a phrase or rings a line. You build the whole thing by clicking, not coding.
- A greeting plus a clear menu of options
- Each option plays a phrase or rings a line
- Rearrange anytime as your needs change
One screen for one shop. Or for all of them.
RetailPhone scales the day you open your second location — without making you relearn anything.
Run every location from one place
Switch between locations in a click to see what's happening on each phone system. Set something up once, then copy it to your other locations instead of rebuilding it.
Give managers exactly the access they need
Add a manager and limit them to a single location and only the features you choose. They handle the day-to-day; you keep the keys.
Separate businesses, cleanly separated
Run unrelated businesses? Keep each as its own organization with its own locations, and switch between them without anything getting tangled.
Always know what's going on
A clear summary and full call history for each location, going back in time — so you can see your busiest hours and never wonder who called.
Whatever's on your sign, it works for you.
Priced per location.
No per-seat games.
Every plan includes a local number, AI greetings, and call routing. Pick the one that fits today — change it whenever you need to.
How many locations?
location
Basic
Nothing fancy, just a great phone.
Get early access- One location
- Local phone number + one line
- Connect a desk phone or softphone app
- AI voice greetings (standard voices)
- Visual voicemail with transcripts
- Call history
- Forward to your existing numbers
- Email support — 24-hour reply
Pro
Everything a serious shop runs on.
Get early access- Everything in Basic, plus:
- Up to 10 locations
- Local phone number + up to two lines
- Premium AI voices
- Auto-connect Grandstream phones (zero-touch setup)
- Multi-level menus
- Manager access — one per location
- Priority support — 4-hour reply
Scale
Your whole operation, on one screen.
Get early access- Everything in Pro, plus:
- Ideal for up to 25 locations, but no limit
- Multiple local phone numbers + up to five lines
- Toll free phone numbers available
- Cross-location reporting & analytics
- Copy a setup from one location to another
- Extensions for multi-phone locations
- Central team & role management
Bigger operation, or need something custom? Talk to us about what you need →
Your phone could be working harder by tomorrow.
We're letting new businesses in gradually so every owner gets a smooth setup. Drop your email and we'll save your spot.
Keep your number · Cancel anytime · No setup fees